FAQ for XTruck USB Link
Q: What is the difference between SH27 & SH27-B?
A: They are the same except their apperance of the package.
Q: Xtruck USB Link + Software need password?
A: No, it does need, for more details, please check the user manual in the column "technical support" or under "Related Download Files".
Q: When the ECU starts, it shows an error message "Received Error Code: 275"
A: The driver isn't installed successfully, and the software can't recognize the hardware.
1. Be sure to disable/uninstall anti-virus software
Please note,anti-virus software can flag up this item software as having a virus. This is a false positive and is due to the software containing the application file. So Before setup the device software, please disable/uninstall anti-virus software or install a more reliable free virus scanner! Our this item software is completely safe and virus free and all other virus scanners confirm this.
If the software data is destroyed or lost because you forget to disable/uninstall anti-virus software, please contact our customer service, we arrange to resend you CD or send you the software via internet.
2. Required windows operation system is windows XP
Be sure to setup and run the device software under windows XP. Otherwise the device software and program can be broken or it will fail to work.
After-sales questions and issues: Contact our Customer Service Department. (A customer representative will get back to you).
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