OBD Tools 365 Days Shop
Welcome to OBD365 Sign In or Register
Home - Products - Technical Support - 2016.7V Xentry 2221-45 No access authorization solution

2016.7V Xentry 2221-45 No access authorization solution


One of customer had the Xentry error 2221-45 No access authorization when running Mercedes MB SD Connect C4 2016.07V Xentry diagnostic software. Here is the final solution provided by obd365.com engineer. 


(2221-45) No access authorization for XENTRY Diagnostic was found on the server. You must contact the User Help Disk.


Solution from obd365 engineer:

  1. If you running Windows 7 hard drive, then

Browse to C:\Mercedes-Benz\Xentry\fusoko\eclipse\plugins folder, delete com.daimler_xentry.diagservice_1.6_0.2016.07181047 file.


2. If you running Windows 8 hard drive,then

Browse to C:\Program Files\Mercedes-Benz\Xentry\fusoko\eclipse\plugins folder,

Delete com.daimler.xentry.diagservice_1.6.0.201607151427 file


Write a Review
* Rating:
    Please select rating stars.
* Your First & Last Name:
* Your E-Mail Address:
* Review Detail:
*Verification Code:
          No right? Get a new Verification Code
Tell us what you think about this item and share your opinions with other people. Please make sure your review focuses only on this item. All reviews are moderated and will be reviewed within two business days. Inappropriate reviews will not be posted.
After-sales questions and issues: Contact our Customer Service Department. (A customer representative will get back to you).
Please Sign In first if you want to later edit or manage reviews uploaded by yourself.
Bookmark It
Join our community: OBD365 Official Blog OBD365 Twitter OBD365 Facebook OBD365 Youtube OBD365 Google Plus OBD365 Subscribe